What is a Medical Office Administrator?

When was the last time you visited the doctor’s office? Do you remember the first person who greeted you with a warm smile? Most likely you have encountered a Medical Office Administrator at least once or twice in your life. They are the backbone of healthcare and medical facilities. FVI School of Nursing and Technology offers a Medical Office Administration Program at our Miramar, FL campus.

While Medical Office Administrators often work with doctors, patients and insurance companies, they also perform numerous tasks behind the scenes. Let’s take a deeper look into what a Medical Office Administrator does and the skills required.

What Does a Medical Office Administrator Do?

While the role of a Medical Office Administrator can be broad, there are many responsibilities you will perform, no matter what type of medical facility you work in. They take care of the daily tasks that keep healthcare facilities running smoothly.

Responsibilities of a Medical Office Administrator may include:

  • Updating patient medical records and insurance forms
  • Processing insurance claims
  • Managing medical records and charts
  • Processing patient invoices
  • Checking in patients when they arrive at the facility or office
  • Assisting physicians with presentations

FVI School of Nursing and Technology’s Medical Office Administration Program prepares students in all relevant aspects of medical office management including reception, booking appointments, records management, informatics and insurance billing and coding.

Skills of a Medical Office Administrator

Going to the doctor can be stressful for patients, so it is important to not only make patients feel welcome, but ensure their visit is seamless and precise. While this may be obvious, there are some skills needed to perform this role that may not be as well known to someone just entering the healthcare field. These skills could include:

  • Organization
  • Customer service
  • Interpersonal skills
  • Medical terminology
  • Data entry
  • Communication
  • Multitasking
  • Computer literacy
  • Scheduling

While some of the skills may come naturally, others may not. If you struggle with communicating, medical terminology or any of the above skills, our comprehensive program will help you develop those skills and others so you can succeed as a Medical Office Administrator.

FVI School of Nursing and Technology

FVI offers a Medical Office Administration Program (AAS) that prepares you for a position as a Medical Office Administrator. Upon successful completion of the program, you will be awarded an applied associate of science degree. The Medical Office Administration Program, offered at our Miramar campus, can give you the skills to enter the healthcare industry and thrive within a medical team. Contact FVI School of Nursing and Technology at 786.574.3350 for more information about our Medical Office Administration Program today!

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