When was the last time you visited the doctor’s office? Do you remember the first person who greeted you with a warm smile? Most likely you have encountered a Medical Office Administrator at least once or twice in your life. They are the backbone of healthcare and medical facilities. FVI School of Nursing and Technology offers a Medical Office Administration Program at our Miramar, FL campus.
While Medical Office Administrators often work with doctors, patients and insurance companies, they also perform numerous tasks behind the scenes. Let’s take a deeper look into what a Medical Office Administrator does and the skills required.
What Does a Medical Office Administrator Do?
While the role of a Medical Office Administrator can be broad, there are many responsibilities you will perform, no matter what type of medical facility you work in. They take care of the daily tasks that keep healthcare facilities running smoothly.
Responsibilities of a Medical Office Administrator may include:
- Updating patient medical records and insurance forms
- Processing insurance claims
- Managing medical records and charts
- Processing patient invoices
- Checking in patients when they arrive at the facility or office
- Assisting physicians with presentations
FVI School of Nursing and Technology’s Medical Office Administration Program prepares students in all relevant aspects of medical office management including reception, booking appointments, records management, informatics and insurance billing and coding.
Skills of a Medical Office Administrator
Going to the doctor can be stressful for patients, so it is important to not only make patients feel welcome, but ensure their visit is seamless and precise. While this may be obvious, there are some skills needed to perform this role that may not be as well known to someone just entering the healthcare field. These skills could include:
- Organization
- Customer service
- Interpersonal skills
- Medical terminology
- Data entry
- Communication
- Multitasking
- Computer literacy
- Scheduling
While some of the skills may come naturally, others may not. If you struggle with communicating, medical terminology or any of the above skills, our comprehensive program will help you develop those skills and others so you can succeed as a Medical Office Administrator.
FVI School of Nursing and Technology
Our program features classes that can help prepare you for a position as a Medical Office Administrator. Gain skills such as proficiency in medical office clerical and administrative functions, including office procedures, managing medical records, scheduling appointments, processing insurance, and using medical office software.
FVI School of Nursing and Technology offers an effective medical assistant training program in South Florida that enables you to gain the technical know-how for this profession. FVI offers the medical assisting program at both campuses. Enroll in FVI’s medical assistant school in Miami or medical assistant school in Miramar.
